The contribution of internal marketing in enhancing employee satisfaction - Study field in Sonelgaz- Ghardaia Unit

  • عجيلة حاج محمد
  • جروة حكيم بن
Keywords: Internal Marketing, Training, Empowerment, Motivation, Internal communication, Job Satisfaction

Abstract

 This study deals with the extent to which internal marketing contributes to enhancing employee job satisfaction through a field study at the Sonelgaz unit and the Ghardaia unit, where the questionnaire was used as a main tool for collecting data. The study hypotheses were tested using the statistical methods provided by the SPSS program software (version 22). The study found a statistically significant effect of internal marketing in its dimensions: empowerment, training, motivation and internal communication on job satisfaction.  The most influential dimension was after staff training; empowerment and then with less stimulation; motivation and internal communication, The study came out with a number of recommendations, most notably the interest in internal marketing, particularly in terms of training and empowerment, in order to raise the level of job satisfaction

Author Biographies

عجيلة حاج محمد

 مخبر أداء المؤسسات الاقتصادية في ظل العولمة ، كُلّية العُلوم الاقتصاديّة والعُلوم التّجاريّة وعُلوم التّسيير، جامعة قاصدي مرباح، ورقلة / الجزائر

جروة حكيم بن

 مخبر متطلبات تأهيل وتنمية الاقتصاديات النامية في ظل الانفتاح الاقتصادي العالمي ، كُلّية العُلوم الاقتصاديّة والعُلوم التّجاريّة وعُلوم التّسيير، جامعة قاصدي مرباح، ورقلة / الجزائر

Published
2020-06-30