The Contribution of Digital Transformation to Improving the Quality of Tax Declarations in Algeria

A Field Study

Abstract

The study aimed to highlight the importance of digital transformation in tax
administration, as it represents a crucial step toward achieving efficiency and transparency in
service delivery. It also aims to establish new administrative structures equipped with advanced
technologies to improve the quality of service for taxpayers. It also consolidates services into
unified tax centers that facilitate declarations, payments, and appeals, simplifying and speeding up
tax transactions. Based on a field study that included a sample of tax administration employees,
taxpayers, and accountants, the study concluded that digital transformation contributes to
enhancing efficiency and transparency, ensuring the provision of prompt and secure services,
enhancing trust between citizens and the administration, and achieving the goals of modernizing
tax administration.