The Impact of E-Management in Achieving Competitive Advantages

دانيا أكرم المدادحة; الكساسبة محمد مفضي

دانيا أكرم المدادحة كلية الأعمال قسم إدارة الأعمال جامعة عمان العربية، الأردن
الكساسبة محمد مفضي كلية الأعمال قسم إدارة الأعمال جامعة عمان العربية، الأردن

Keywords: E-Management, Competitive Advantages, Clearance Companies, Jordan

Abstract

The study aims at measuring the impact of e-management in achieving competitive advantages of four clearance companies in Jordan. Results of the study indicate that there is a significant impact of human resources on innovation and renewal. But, there is no significant impact of electronic devices and electronic programs on innovation and renewal. There is a significant impact of human resources and electronic devices on quality. However, there is no significant impact of electronic programs on quality. There is a significant impact of human resources and electronic programs on speed of service. But, there is no significant impact of electronic devices on speed of service in clearance companies.

Author Biography

دانيا أكرم المدادحة, كلية الأعمال قسم إدارة الأعمال جامعة عمان العربية، الأردن

The study aims at measuring the impact of e-management in achieving competitive advantages of four clearance companies in Jordan. Results of the study indicate that there is a significant impact of human resources on innovation and renewal. But, there is no significant impact of electronic devices and electronic programs on innovation and renewal. There is a significant impact of human resources and electronic devices on quality. However, there is no significant impact of electronic programs on quality. There is a significant impact of human resources and electronic programs on speed of service. But, there is no significant impact of electronic devices on speed of service in clearance companies.